Netflix subscribers have been alerted to a sophisticated AI-powered email scam that closely mimics legitimate Netflix communications. This malicious email, appearing nearly identical to official messages in branding, color scheme, and links, prompts users to "Change your Netflix password to a new one that is strong and unique to Netflix." Originating from an iCloud email domain, this deceptive email contrasts with official Netflix emails, which always end with netflix.com. As the scam circulated over the weekend, Netflix advises users who may have been duped to update their passwords promptly and contact their banks.
The scam email arrives with the subject line "let’s tackle your payment details," urging recipients to click a red button that redirects them to a convincing fake Netflix sign-in page. This page solicits sensitive information, including the user's username, password, home address, and card details. Jake Moore, Global Cybersecurity Advisor at ESET, explains that cybercriminals are leveraging AI to target vast numbers of email addresses and produce realistic login pages that deceive users into providing personal information.
“Cybercriminals have been taking advantage of AI to target email addresses in huge numbers and they are also able to make authentic-looking login pages with ease to deceive users into divulging personal information or account credentials,” – Jake Moore, Global Cybersecurity Advisor at cybersecurity firm ESET.
This scam represents a modern version of phishing attacks, designed to create urgency and compel recipients to act impulsively without verifying the sender's authenticity. Moore highlights the importance of scrutinizing emails that request personal or sensitive information and advises avoiding downloading attachments from unfamiliar sources.
“Like traditional phishing attacks, however, these scams will often still attempt to create a sense of urgency, prompting recipients to act quickly without verifying the true sender’s origin or even without thinking at all.” – Jake Moore, Global Cybersecurity Advisor at cybersecurity firm ESET.
“It is always important to research into any emails requesting personal or sensitive information,” – Jake Moore, Global Cybersecurity Advisor at cybersecurity firm ESET.
Netflix reminds users that official communications will never solicit bank account details, credit card numbers, or passwords via text or email. The company emphasizes vigilance when encountering unexpected requests for personal data. This scam serves as a potent reminder of the persistent threat posed by malicious messaging campaigns—a reminder that has prevailed since the inception of email communication.
Leave a Reply