Laura Winham, a 41-year-old woman from Woking, Surrey, was discovered dead in her flat in a heartbreaking state, revealing a tragic tale of missed opportunities and systemic failures. Laura, who had schizophrenia, was considered a vulnerable individual. Despite being known to authorities as such, she fell through the cracks of a system meant to protect her.
Laura's family last saw her in person in 2009, and communications over social media ceased in 2014. Respecting her wishes for no contact, they believed they were entrusting her to professional care. Laura had been sectioned twice and distanced herself from family under the belief that they intended harm. This belief led her family to step back, hoping professionals would provide the necessary support.
"It is best to have minimum/no contact. And communications with the family." – Laura Winham
Authorities, including Surrey County Council and Woking Borough Council, were aware of Laura's vulnerabilities. However, they did not take adequate action to ensure her safety and well-being. The Department for Work and Pensions (DWP) also failed to act after Laura's Disability Living Allowance was discontinued due to her not transitioning to a Personal Independence Payment.
The coroner criticized multiple agencies for the "lost opportunities" that could have altered the course of events leading up to Laura's death. When finally discovered in May 2021 by her mother and brother attempting contact since January, Laura's remains were in a "mummified and almost skeletal" state. The authorities did not recognize her as a vulnerable person needing further assistance, missing critical intervention points.
Laura's calendar entries depicted a harrowing struggle with starvation and poverty. She wrote about enduring long periods without food.
"Whole month since my last food shop. I can't believe I'm surviving this long." – Laura Winham
Furthermore, the coroner labeled the county council's adult social care team investigation as "perfunctory in almost every way." This inadequacy highlighted systemic shortcomings in dealing with vulnerable individuals like Laura.
"It is totally out of my hands. There is nothing I can do. Everything I say will get repeated and relayed back. Be patient." – Laura Winham
Laura's death was ruled as "unascertained," with no precise time of death established. This ambiguity underscores the neglect she faced over several years. Her story raises significant questions about the responsibilities of local councils and government agencies in safeguarding vulnerable people.
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